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Inventurus Knowledge Solutions walk-in for Associate or SeniorAssociate on 12 Feb to 17 Feb 2016

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Inventurus Knowledge Solutions walk-in for Associate or Senior Associate on 12 Feb to 17 Feb 2016

Company Profile

In 2006, a couple of entrepreneurs noticed that the healthcare industry seemed to be getting the whole “technology” thing wrong. Instead of gaining efficiencies for the practice and the care team, healthcare technology created more busy work for everyone. As a result, providers found themselves increasingly interfacing with a computer rather than with their patients.
These IKS entrepreneurs also recognized that the technology burden was impacting more than the exam room. The business office was struggling to keep up while facing pressure to cut costs like never before because of challenges with declining reimbursements, payor complexity, and the need to expand rapidly to keep up with practice growth.

Job Description

  • Provide L1 voice & email support to clinic users on queries related to the software.

  • Documentation & verification of common issues & solutions to facilitate easier resolution of L1 issues.

  • Troubleshoot & escalate issues & queries that are beyond support scope of L1 to development team.
    Timely follow up of pending issues.

Skills

  • Technical skills-Basic knowledge of computers,MS office, outlook etc.

  • Human skills-excellent communication skills(verbal & written), ability to multitask.

  • Should be willing to work in US shifts.

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How To Apply In Inventurus Knowledge

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