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Microland walk-in for Customer Support Engineer/Technician on 22 Feb2016

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Microland walk-in for Customer Support Engineer/Technician on 22 Feb 2016

Company Profile

Microland’s Infrastructure Management Service (Desktop) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base.

Job Description

  • Good Communication Skills is must.

  • Should be open to work in 24*7shifts environments.

  • Minimum 3yr experience in desktop support with good experience on Outlook/lotusnote.

  • Minimum 2 years of experence into providing L2 Support.

  • Should perform user account creation, deletion, and configuration.

  • Basic troubleshooting experience needed along with knowledge on the Operating System.

  • Candidates should have hands on experience or knowledge on Ticketing tools.

  • Configuring and Trouble shooting of MS OUTLOOK/lotus note-To solve the technical problems remotely.

  • Knowledge of Software Installation.

  • Troubleshooting the Hardware and Software problems.

Eligibility Details

  • Candidate should be comfortable for 24*7 shift. no transportation facility.

  • Candidate should be good in terms of communication as its for one of the international customer.

  • Candidate should be a graduate i.e-10+2+3 or 10+2+4 from affiliated university.

  • Candidate should have all the set of documents for the companies worked-Offer letter, salary slip, Experience letter.

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