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Wednesday, 8 November 2017

RedBus walkin on 09 Nov - 11 Nov 2017 For Team Leader in Bangalore

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RedBus walkin on 09 Nov - 11 Nov 2017 For Team Leader in Bangalore


RedBus Jobs 2017: RedBus India has invited applications forms for RedBus Jobs from Freshers as well as experienced aspirants through online mode.




Organization Name
RedBus India
Post Name
Team Leader 
Selection Process
Interview / Written Test
Mode of Apply
Walkin
Applicants who have filled the eligibility criteria must read rest information regarding RedBus Jobs which are well mentioned on this page. Applicants must apply for this recruitment by filling application form on or before the last date that is well mentioned below by the team of www.frequentjobs.com

Educational Qualification

Applicants who are willing to apply for RedBus Jobs Openings they must have possessed a graduate degree / post graduate degree / diploma in relevant discipline form a recognized university / Institute.

More Job opportunities
Job Role:
  • This is a Team Lead role responsible for building a team that effectively boosts sales as well as deliver superior customer service.

Primary Skills:
  • Direct call center operations as a liaison between customers and call center employees.
  • Administer performance management by diagnosing improvement opportunities, monitoring and providing effective feedback, coaching, professional development, and corrective action plans.
  • Perform quality checks, develop and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives.
  • Develop sales skill of each customer service executives to drive revenue growth.
  • Coordinate the interviewing, hiring and training of customer service executives as per man-power planning.
  • Monitor interaction between staff and customers to ensure quality assurance standards.
  • Review call center statistics to measure staff performance and the need for improvement.
  • Leading workflow distribution and floor management to ensure service levels are satisfied. 
  • Hiring, developing, motivating, coaching, evaluating and retaining qualified staff. 
  • Maintaining service level, talk/wrap time, data and consumer satisfaction levels. 
  • 4 Years of Experience in an Inbound Call Center & min 1 yr exp as Team Leader.

Skills:

  • Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
  • Good Knowledge of MS-Office and Telephony Systems Technology and Etiquette.
  • Knowledge and Experience of Hiring techniques are preferred. 
  • Excellent Man-management and Motivational skills.
  • Handle escalations and complaints. 
  • Able to meet deadlines along with working under pressure.
  • Should be able to work as a team member.
  • Good communication in English, Hindi & any 1 South Indian Language.
UseFull Links

RedBus Walkin Detail

Walk-In Date : 09 Nov - 11 Nov 2017

Walk-In Time : 10:00 AM - 01:00 PM

Venue Details:
redBus, Ibibo Group Pvt Ltd,
B1 Golden Enclave, Corporate Block,
Old Airport Road, Bangalore- 560017,
Adjacent to HDFC bank.

Exp : 1 - 3 yrs

Contact Person:
Priyanka
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