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Tuesday, 19 September 2017

Directi walkin on 19 Sep - 22 Sep 2017 for Desktop Support Executive in Mumbai

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Directi walkin on 19 Sep - 22 Sep 2017 for Desktop Support Executive in Mumbai   


Directi Jobs 2017: Directi India has invited applications forms for Directi Jobs from Freshers as well as experienced aspirants through online mode.



Organization Name
Directi India
Post Name
Desktop Support Executive 
Selection Process
Interview / Written Test
Mode of Apply
Walkin
Applicants who have filled the eligibility criteria must read rest information regarding Directi Jobs which are well mentioned on this page. Applicants must apply for this recruitment by filling application form on or before the last date that is well mentioned below by the team of www.frequentjobs.com

Educational Qualification

Applicants who are willing to apply for Directi Jobs Openings they must have possessed a graduate degree / post graduate degree / diploma in relevant discipline form a recognized university / Institute.

More Job opportunities
Job Description:
  • Drive closure of local IT user calls within the specified SLAs. 
  • Coordinate with contractors/vendors, monitor progress of work, escalate delays and changes to the manager. 
  • Review/Prepare Daily, Monthly and Quarterly call analysis report, call trend report and Hardware failure report. 
  • Co-ordinate with Manager & Engineers for any process, management changes or technical support changes. 
  • Coordinate with Procurement team and ensure stock availability for daily operations. 
  • Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard service requests. 
  • Create conducive team-atmosphere by applying required motivation levels.
  • Plan and execute maintenance schedules.

Technical Skills:
  • Should have basic knowledge of Mac, Linux and Network.
  • Installation, configuration and Managing of Windows 7 up to Windows 10 machines. 
  • Should have excellent Windows Desktops OS troubleshooting skills including hardware troubleshooting skills. 
  • Installation, configuration & management of Servers, WiFi Router and Network devices.
  • Installation and management of mail applications like MS Outlook and Thunderbird.
  • Should have hands-on experience with Google Apps (Gmail, Google Docs, etc).
  • Monitoring of Servers and Network devices to ensure minimal downtime. 
  • Inventory management for hardware and softwares. 
  • Backups and profile migration for users co-ordination with vendors for timely resolutions on hardware related calls.
  • Manage centralized Kaspersky Antivirus server, WSUS, WDS, File & Print services.
  • Basic knowledge of DHCP, DNS, SCCM and good knowledge of RAID.
  • Should know how to upgrade firmware and BIOS.
  • User and security access management using Active Directory Services.

Desired Profile:
  • Graduation in IT is highly preferable.
  • Candidate should have good knowledge of IT products.
  • You have 2+ years of relevant experience.
  • You possess strong problem solving skills with ability to organize and analyze data.
  • You are confident, creative, proactive in taking initiatives and achieving them.
  • You are a goal-oriented individual with a strong attention to detail.

Selection Process:

  • HR Round, Online test, Hardware test, Manager Round.
UseFull Links
Directi Walkin Detail

Walk-In Date : 19 Sep - 22 Sep 2017

Walk-In Time : 12:00 PM - 05:00 PM

Venue Details:
Directiplex, Opp Andheri Subway,
Old Nagardas Road, Andheri (E),
Mumbai 400069.


Experience: 1 - 5 Years

Contact Details:


Blossom Coelho
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