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Saturday, 10 February 2018

Red Hat Recruitment 2018 as Technical Support Engineer in Pune

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Red Hat Recruitment 2018 as Technical Support Engineer in Pune


Red Hat Jobs 2018: Red Hat India has invited applications forms for Red Hat Recruitment from Freshers as well as experienced aspirants through online mode.


Organization Name
Red Hat India
Post Name
Technical Support Engineer
Selection Process
Interview / Written Test
Mode of Apply
Online
Applicants who have filled the eligibility criteria must read rest information regarding Red Hat Jobs which are well mentioned on this page. Applicants must apply for this recruitment by filling application form on or before the last date that is well mentioned below by the team of www.frequentjobs.com

Educational Qualification

Applicants who are willing to apply for Red Hat Jobs Openings they must have possessed a graduate degree / post graduate degree / diploma in relevant discipline form a recognized university / Institute.

More Job opportunities:
Primary job responsibilities
  • Ensure that our customers get the maximum value from and easily use our offerings and subscriptions
  • Support customers by responding within the designated service-level agreement (SLA) period to incoming calls and chat and web-based inquiries about our technologies
  • Investigate and troubleshoot issues, developing solutions for our customers while understanding their business needs
  • Exceed customer expectations by providing outstanding customer service
  • Proactively update our customers and ensure they are satisfied with our support service
  • Collaborate with other engineers and developers to develop creative solutions for our customers, including fixes for our offerings
  • Share your knowledge gained from troubleshooting issues by contributing to the global Red Hat knowledge management system; present troubleshooting instructions and solutions to other engineers within the domain
  • Manage customer cases and maintain clear and concise case documentation
  • Participate at case review conference calls with customers when needed
  • Travel regionally to visit customers when needed

Required skills
  • 5+ years of Linux or UNIX system administration experience
  • Bachelor’s degree or equivalent experience within the enterprise IT sector
  • Solid technical knowledge and actual experience with the Linux kernel and networking
  • Fundamental understanding of the the Red Hat OpenStack Platform architecture and administration experience across all of its working components
  • Advanced troubleshooting and debugging skills; passion for problem-solving and investigation
  • Demonstrated first-rate customer service experience or prior technical support experience; desire to go above and beyond in assisting customers
  • Ability to manage and grow existing enterprise customer and partner relationships by delivering high-quality support
  • Ability to deal with rapid change and limited structure
  • Proven ability and willingness to learn new open source technologies
  • Commitment to providing the best experience possible for Red Hat’s customers
  • Excellent reading and writing skills in English; fluent English language skills are preferred
  • Prior Red Hat certification, e.g., the Red Hat Certified System Administrator (RHCSA) in the Red Hat OpenStack Platform or the Red Hat Certified Engineer (RHCE) are a big plus, as you'll need to be certified within 90 days of your start date
  • Relevant industry experience with software defined networking (SDN), network function virtualization (NFV), and cloud networking is a big plus


Useful Links 
For More Job Details And To Apply Online : Official Link
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